Call Management is the most cost effective business system
that any company buy today.
Through cost savings on telephone calls, improved customer
service and more effective telephone usage aioffice can
pay for itself within three months. No business should
be without one.
Reports Simple To Run
The modern and intuitive user interface means that anyone
can be running reports
immediately after installation with the minimum of training.
Reports and Alarms Displayed Live
A range of graphical reports can be displayed which are
constantly updated with new calls for today.
Alarms on
exceptional calls can be set to display on screen, or to
be notified by email or SMS.
Reports Tailored To Your Individual Needs
A full range of selection and sort criteria can be set
for each report allowing it to be
tailored to either a company’s or an individual’s
needs.
Reports Scheduled and Delivered Automatically
Once a report has been configured it can be set to run
automatically at predefined
intervals and delivered to each user by email.
Reports Available in Summary, Itemised and Group Formats
There are a comprehensive range of Cost, Response, Traffic
and Account Code
reports which can be viewed in either Summary, Itemised
Calls, or Departmental/Group type formats.
Reports are Easy To Understand
Each report is clear, concise and easy to read. Reports
can also optionally include
various graphical representations.
A full list of sample reports is available on request
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